Welcome to Zokol. This Refund Policy outlines the conditions under which refunds may be granted for our mobile proxy services.
Right of Withdrawal
In accordance with EU consumer protection laws, customers may have a right to withdraw within fourteen (14) days of purchase.
However, by purchasing our services and requesting immediate activation, you expressly agree that the service begins immediately and acknowledge that you waive your right of withdrawal once the service has been fully performed.
Refund Eligibility
Refund requests are accepted under the following conditions:
The request must be made within 7 days of purchase.
Data usage must not exceed 1 GB at the time of the request.
Refund Process
To request a refund, please contact us at contact@zokol.fr within the eligible timeframe.
Refund Terms
If the request is approved:
A full refund will be issued
Refunds are processed within a reasonable timeframe
Non-Refundable Services
All mobile proxy services other than « Unlimited » plans are non-refundable.
Contact
For any questions regarding this policy, please contact us at:
contact@zokol.fr
Updates
We reserve the right to update this Refund Policy at any time. Changes will be published on this page.